FREQUENTLY ASKED QUESTION

The most popular questions about working with our exchange service.If you couldn"t find the answer to your question question, please contact us.
What is a bonus?

In addition to the "Loyalty Program" and "Affiliate Program", the online exchanger Nordchange uses an additional promotion tool that is...

What is confirmation in the Blockchain network?

Whenever a User creates a transaction, it is cryptographically signed and sent to the network, waiting for the miner to...

How long will my application be processed?

Usually, the time required by the service to process the application takes from 5 to 15 minutes. Further, the system...

What if the exchange request is deleted?

It happens that the User did not have time to pay for the application within the time frame set by...

How to know the status of an application?

Information on orders is available in the User's Personal Account on the " Transaction History " tab. For unregistered Users,...

How to clear browser cookies and cache?

Browser cache is a section that contains copies of data (such as images) to speed up page reloads. Cookies are small...

What is AML?

AML are regulations and laws that prevent the movement and laundering of illegally obtained funds (and not only) funds. AML...

How to get a discount?

The Nordchange online exchanger provides the opportunity to receive a discount on all applications for the exchange of digital and...